Technology Support Center

Administrative Technologies

Phones & Tablets

Overview of eDirectory
eDirectory replaces the printed phone book as the official directory of departments and employees at Illinois State University.
Calling the University operator
The University operator can provide you with on-campus phone numbers.
How to make an international phone calls and faxes
You can make international telephone calls and faxes using a long distance calling code.
Recommended fax machine settings at Illinois State University
Fax machines on campus should be set up as described in this article to improve fax quality and speed and to reduce the chance of communication failures.
Overview of iPhone, iPod touch, and iPad
Use your iPhone, iPod touch, or iPad to connect to email, wireless, and other resources at Illinois State University.
Overview of Android
Use your Android device to connect to email, wireless, and other resources at Illinois State University.
Overview of Windows Phone 7
Use your Windows Phone 7 device to connect to email, wireless, and other resources at Illinois State University.
Overview of Windows 8 and Windows RT
Use Windows 8 and Windows RT to connect to email, wireless, and other resources at Illinois State University.
Overview of BlackBerry
Use your BlackBerry device to connect to email, wireless, and other resources at Illinois State University.
Overview of Kindle Fire
Use your Kindle Fire to connect to email, wireless, and other resources at Illinois State University.
Overview of Voice over IP (VoIP)
Voice over IP (VoIP) is a communication technology that allows telephone calls to be placed using a broadband network instead of a regular analog phone line.
Overview of Ericsson digital telephones
Ericsson digital telephones are available in campus offices, classrooms, and other areas at Illinois State University.
Overview of voice mail on campus
Voice mail service is available on office phones at Illinois State University
Overview of Cisco Unified Communications
Log in to the Cisco Unified CM User Options website to customize and make changes to your VoIP phone settings, personal address book, speed dials, and other UC features.
Overview of Unifed Communications using Cisco Jabber
Cisco Jabber allows you to access presence, instant messaging, and voice (phone) communication from your computer.