Email

General
Thunderbird
Outlook/Entourage
Mac/Win Mail
RedbirdMail
Listservs

Understanding the importance of your ISU email account: Your ISU email address provides the university with a reliable means of contacting you. As a member of the University, you are responsible for checking your ISU email account.
Overview of spam filtering at Illinois State University: The spam filtering system at Illinois State detects incoming spam and delivers suspected spam to your Junk folder.
How can I delete all email in my Inbox?: If you want to delete all email in your Inbox, telnet to traveler.ilstu.edu to easily delete all your email at once.
How can I move all email from my Inbox to a different folder?: If you want to move all email from your Inbox to a different folder, telnet to traveler.ilstu.edu to easily copy all your email at once.
How do I set up an out-of-office email autoreply?: Automatically send an email reply to people who email you while you're on vacation or out of the office.
Setting up or removing an email nickname: You can set up a recognizable email nickname for your regular ULID email address.
Setting up or removing an email forward for your ULID email account: You may set up an email forward so any email sent to your ULID email account is automatically forwarded to another email address of your choosing.
Overview of alumni email: Alumni of Illinois State University can create an alumni email forwarding address.
Overview of email aliases: Email aliases are commonly used by departments and other university organizations for sending and receiving email.
How to request an email alias: Request email aliases through the the University Computer Help Desk website.
What is the difference between POP and IMAP?: Illinois State University email servers support two email protocols: POP and IMAP. This overview will help you decide which email protocol is best suited to your needs.
Can I check and send non-ISU email while on campus?: You can check non-ISU email while on campus, but when you send email it must come from a valid ilstu.edu address.

Configuring Thunderbird with campus or MailVPN settings: Configure Thunderbird so you can use it to check and send email with your university email account. These instructions apply to your email account on the IMAP mail server.
Using junk mail controls in Thunderbird to filter spam email: Thunderbird has excellent junk mail controls. If you get a lot of spam, use Thunderbird so junk mail is automatically filtered for you.
Setting up a whitelist filter in Thunderbird: Set up a whitelist filter in Thunderbird to prevent [SPAM_ISU] messages from trusted sources from being delivered to your Junk folder.
How to send from an email alias in Thunderbird: You can configure Thunderbird to use an email alias as the sender's address when sending email.
Configuring LDAP directory in Thunderbird: Configure Thunderbird to use the University's LDAP electronic people directory.

Configuring Outlook 2011 with MailVPN settings: Configure Outlook 2011 so you can check email without needing an independent VPN connection. These instructions apply to your email account on the IMAP mail server.
Configuring Outlook 2011 with campus mail settings: Configure Outlook 2011 so you can use it to check email with your university email account. These instructions apply to your email account on the IMAP mail server.
Configuring Outlook 2010 with MailVPN settings: Configure Outlook 2010 so you can check email without needing an independent VPN connection. These instructions apply to your email account on the IMAP mail server.
Configuring Outlook 2010 with campus mail settings: Configure Outlook 2010 so you can use it to check email with your university email account. These instructions apply to your email account on the IMAP mail server.
Configuring Outlook 2007 with MailVPN settings: Configure Outlook 2007 so you can check email without needing an independent VPN connection. These instructions apply to your email account on the IMAP mail server.
Configuring Outlook 2007 with campus mail settings: Configure Outlook 2007 so you can use it to check email with your university email account. These instructions apply to your email account on the IMAP mail server.
Configuring Outlook 2003 with MailVPN settings: Configure Outlook 2003 so you can check email without needing an independent VPN connection. These instructions apply to your email account on the IMAP mail server.
Configuring Outlook 2003 with campus mail settings: Configure Outlook 2003 so you can use it to check email with your university email account. These instructions apply to your email account on the IMAP mail server.
How to send from an email alias in Outlook 2007/2010: You can configure Outlook to use an email alias as the reply-to address when sending email.
How to use the Safe Senders list in Outlook: This article describes the Safe Senders list in Outlook and explains how to use to to help you control which email messages are treated as junk mail.
How can I make my signature appear on email replies and forwards in Outlook 2003?: Follow these directions to configure Outlook 2003 so it uses your default signature on email replies and forwards.
Configuring Entourage 2004 and Entourage 2008 with MailVPN settings: Configure Entourage so you can check and send email without establishing an independent VPN connection. These instructions apply to email your account on the IMAP mail server.
Configuring Entourage 2004 and Entourage 2008 with campus mail settings: Configure Entourage so you can use it to check email with your university email account. These instructions apply to your email account on the IMAP mail server.

Configuring Mail in Mac OS X 10.5 and 10.6 with MailVPN settings: Configure Mail with MailVPN settings so you can check and send email from on campus and off campus without needing an independent VPN connection.
Configuring Mail in Mac OS X 10.5 and 10.6 with campus mail settings: Configure Mail so you can use it to check and send email with your university email account from on campus.
Unable to configure Mac Mail for IMAP: Mail on Mac OS X 10.6 automatically detects Exchange settings and does not allow you to select IMAP.
Configuring Windows Mail with MailVPN settings: Configure Windows Mail with MailVPN settings so you can check and send email from off campus without needing an independent VPN connection.
Configuring Windows Mail with campus mail settings: Configure Windows Mail in Windows Vista so you can use it to check and send email with your university email account.
Using junk mail controls in Windows Mail to filter spam email: Windows Mail on Windows Vista has built-in junk mail controls. If you get a lot of spam, you can use Windows Mail so junk email is automatically filtered for you.

Overview of RedbirdMail: Check and send email using RedbirdMail and your ULID email account.
Understanding the E-mail channel in iCampus: Students, faculty, staff, and retirees can access email via iCampus.
Checking email in RedbirdMail: You can check your Illinois State email account using RedbirdMail.
Sending email in RedbirdMail: Send email from your university email account in RedbirdMail.
Sending attachments in RedbirdMail: Send file attachments using your university email account in RedbirdMail.
Creating a contact list (address book group) in RedbirdMail: Create a contact list in RedbirdMail to more easily send email to a group of people.
Setting up a filter in RedbirdMail: RedbirdMail allows you to create filters to automatically handle your email.
How to save a copy of an email message from RedbirdMail: RedbirdMail allows you to save copies of individual email messages.
How to save a copy of an email folder from RedbirdMail: RedbirdMail allows you to save copies of your email folders.

Overview of listservs: Listservs are used at Illinois State University by faculty, staff, and students to receive announcements and to communicate about classes, business, technology, and many other issues.
Subscribing and unsubscribing to a listserv: Before you can participate in a listserv, you must subscribe to it. When you no longer want to receive listserv emails, you must unsubscribe from it.
Requesting a listserv: Request a listserv to use with your class, department, or organization on campus. Use the listserv to send announcements or for discussions.
Logging in to Listserv Management: As a listserv owner, log in to the Listserv Management website to add/remove subscribers and make configuration changes to your listservs.
Adding and removing subscribers on a listserv: As a listserv owner, you can add and remove subscribers on your listerv.
Configuring subscription settings for a listserv: Listserv subscription settings determine whether or not people can subscribe themselves or if membership must be granted by a listserv owner.