University Computer Help Desk

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[1503] Scanning your computer with Malwarebytes Anti-Malware
Use Malwarebytes Anti-Malware to scan your computer for malware like viruses and spyware.
[1831] Scanning your computer with Microsoft Security Essentials
Use Microsoft Security Essentials to scan your computer for viruses and other malware.
[1911] SCEP Alerts in SCCM 2012
This article describes how create malware alerts for your collections and optionally be e-mailed when alerts are triggerd in SCCM 2012.
[1909] SCEP Antimalware Policies in SCCM 2012
This article describes how to configure and deploy System Center 2012 Endpoint Protection (SCEP) settings for your managed computers.
[1914] SCEP Protection Status Dashboard in SCCM 2012
This article describes how to access the SCEP Protection status Dashboard in SCCM 2012.
[1910] SCEP Reporting in SCCM 2012
This article lists the built-in SCEP reports and how you can access them in SCCM 2012.
[1308] Searching an LDAP address book in Entourage 2004
An LDAP address book in Entourage allows you to search for people at Illinois State University.
[1052] Searching and dialing from the personal address book on your VoIP phone
You can search and make calls using the personal address book on your VoIP phone.
[1711] Searching the corporate directory on your VoIP phone
The corporate directory is a directory of all students, faculty, staff and retirees at Illinois State University. It contains only local phone numbers.
[1045] Searching the directory on the Cisco Unified CM User Options website
The directory on the Cisco Unified CM User Options website is a directory of students, faculty, staff, and retirees at Illinois State University.
[1642] Sending attachments in RedbirdMail
Send file attachments using your university email account in RedbirdMail.
[1088] Sending attachments in Thunderbird
Follow these instructions to send email attachments in Thunderbird.
[1227] Sending attachments in Windows Mail
Follow these instructions to send email attachments in Windows Mail on Windows Vista.
[1017] Sending email in Outlook 2003
Send email from your university email account using Outlook 2003.
[1641] Sending email in RedbirdMail
Send email from your university email account in RedbirdMail.
[1003] Sending email in Thunderbird
Send email from your university email account with Thunderbird.
[1223] Sending email in Windows Mail
Send email from your university email account with Windows Mail on Windows Vista.
[1724] Setting a background image on your VoIP phone
Your VoIP phone allows you to choose a background image from a number of Illinois State University images.
[1648] Setting a default calendar on iPhone, iPod touch, and iPad
If you have more than one calendar on your iPhone, iPod touch, or iPad, you can specify one of your calendars to be the default.
[1649] Setting a default contacts list on iPhone, iPod touch, and iPad
If you have more than one contacts list on your iPhone, iPod touch, or iPad, you can specify one of your contacts lists to be the default.
[1694] Setting a four-digit password lock on Windows Phone 7
Set a four-digit password lock for Windows Phone 7 to protect your sensitive data.
[1424] Setting a passcode lock on iPhone, iPod touch, and iPad
Set a passcode lock for iPhone, iPod touch, and iPad to protect your sensitive data.
[1245] Setting a standard workday for your calendar in Outlook 2007, Outlook 2010, and Outlook 2011
Set up a standard workday for your calendar using Outlook 2007, Outlook 2010, and Outlook 2011.
[1650] Setting an unlock pattern in Android
Set an unlock pattern for Android to protect your sensitive data.
[1101] Setting the default printer in Mac OS X
If you have more than one printer installed in Mac OS X, you can set one as your default printer.
[1736] Setting up a filter in RedbirdMail
RedbirdMail allows you to create filters to automatically handle your email.
[1866] Setting up a Microsoft account on Windows 8/RT
You must set up a Microsoft account on Windows 8 and Windows RT before you can use certain apps, such as Mail and Calendar.
[1681] Setting up a whitelist filter in Thunderbird
Set up a whitelist filter in Thunderbird to prevent [SPAM_ISU] messages from trusted sources from being delivered to your Junk folder.
[1059] Setting up automatic callback on your Ericsson digital phone
You can set your Ericsson digital phone to automatically call back campus phone numbers that are busy or do not answer. This is only available for campus numbers.
[1265] Setting up Exchange Calendar Only
This article outlines the steps for setting up Exchange Calendar Only.
[1242] Setting up Full Exchange
This article outlines the steps for setting up Full Exchange.
[1113] Setting up or removing an email forward for your ULID email account
You may set up an email forward so any email sent to your ULID email account is automatically forwarded to another email address of your choosing.
[1129] Setting up or removing an email nickname
You can set up a recognizable email nickname for your regular ULID email address.
[1046] Setting up voice mail for the first time
Before you can use your voice mail, you must set it up.
[1771] Sharing your calendar in Outlook 2007
You can share your Exchange calendar in Outlook 2007 so others can see your calendar events.
[1250] Sharing your calendar in Outlook 2010
You can share your Exchange calendar in Outlook 2010 so others can see your calendar events.
[1764] Sharing your calendar in Outlook 2011
You can share your Exchange calendar with others. These instructions show how to share your calendar in Outlook 2011 for Mac OS X.
[1875] Software Packages and Applications in SCCM 2012
This article provides an overview of the software packaging and deployment features available in SCCM 2012.
[1843] Submitting an assignment in ReggieNet
Students can submit assignments to their instructors through ReggieNet.
[1106] Subscribing and unsubscribing to a listserv
Before you can participate in a listserv, you must subscribe to it. When you no longer want to receive listserv emails, you must unsubscribe from it.
[1447] Subscribing to iTunes U collections
By subscribing to collections in iTunes U, new content will be automatically downloaded for you when it becomes available.
[1339] Surviving Spouse Policy
Spouses of University annuitants who have passed away are eligible for their own ULID account.
[1787] Switching between Full Exchange and Exchange Calendar Only
If you have access to Exchange, you can choose to be a Full Exchange member of an Exchange Calendar Only member.
[1879] System Center 2012 Endpoint Protection (SCEP) in SCCM 2012
This article describes how SCEP 2012 can be fully managed by SCCM including deployment, management, reporting, and automated alerts.