University Computer Help Desk

Before You Begin

If you are an Exchange Calendar Only member, you might have a rule set up on your Exchange account called the "CalendarOnlyRule." You would have imported this rule when you first set up your Exchange account. The rule is designed to keep your Exchange Inbox free of anything but meeting-related emails.

If you switch from Exchange Calendar Only to Full Exchange, you should remove the Calendar Only rule from Outlook or Outlook Web App (OWA). Failure to do so will result in your incoming email being automatically deleted.

Remove the Calendar Only Rule

You can remove the Calendar Only rule from either Outlook Web App (OWA) or Outlook 2010. It does not matter which method you use.

Remove Rule Using OWA

To remove the Calendar Only rule using OWA, do the following:

1. Go to https://owa.illinoisstate.edu/ and log in.
2. Click Options > See All Options....
3. Click Organize E-Mail.
4. Locate the section labeled Inbox Rules. If the Calendar Only rule has been applied to your account, it will be visible here.
5. Select the Calendar Only rule and click the black X icon to delete it.
   • This rule is probably called CalendarOnlyRule.
6. You will get a message asking, Are you sure you want to delete the Inbox rule "CalendarOnlyRule"?
7. Click Yes.

Remove Rule Using Outlook 2010

To remove the Calendar Only rule using Outlook 2010, do the following:

1. Launch Outlook 2010 and log in if prompted to do so.
2. Click Mail on the left.
3. Click Rules > Manage Rules & Alerts... at the top of the window.
4. Select the Exchange Calendar Only rule and click the Delete button.
   • This rule is probably called CalendarOnlyRule.
5. You will get a message that says, Delete rule "CalendarOnlyRule"?
6. Click Yes.