University Computer Help Desk

Making calls from a campus telephone

This article describes how to make calls to on-campus phone numbers, off-campus phone numbers, long distance phone numbers, etc.

Before You Begin

Making calls from a campus telephone is somewhat different from using a home phone or mobile phone. Follow the instructions below to learn how to make a variety of calls from an on campus phone. These instructions are the same for Cisco IP (VoIP) phones and Ericsson digital phones.

Making an On-Campus Call

To make an on-campus call, do the following:

  1. Pick up the handset.
  2. Do one of the following:
    • To call an office phone number, dial 8 followed by the four-digit phone number.
    • To call a residence hall phone number, dial 6 followed by the four-digit phone number.

Making an Off-Campus Call

To make an off-campus call, do the following:

  1. Pick up the handset.
  2. Dial 9 followed by the seven-digit phone number.

Making a Toll-Free Call

You can call 800, 877, and 888 numbers toll free. To make a toll-free call, do the following:

  1. Pick up the handset.
  2. Dial 9 + 1 + the ten-digit toll free phone number.

Making a Long Distance Call

Long distance calls require a long distance calling code. To make a long distance call, do the following:

  1. Pick up the handset.
  2. Dial 9 + 1 + the ten digit phone number.
  3. Enter your six-digit long distance calling code, followed by the pound (#) key.

Putting a Call on Hold

To place a call on hold, do the following:

  1. While you are on a call, press the Hold button.
  2. To take a call off hold, press the Resume button.