University Computer Help Desk

Searching the corporate directory on your VoIP phone

The corporate directory is a directory of all students, faculty, staff and retirees at Illinois State University. It contains only local phone numbers.

Before you begin

Faculty and staff records usually contain on-campus 438 phone numbers. Students’ records may contain 436 phone numbers.

Some people do not have a local phone on record, so their entries do not contain any phone numbers.

Some people, especially students, may have off-campus or long-distance “local” phone numbers.

Searching the corporate directory

To search the corporate directory, do the following:

  1. Press the Directories button.
  2. Use the arrow pad to highlight Corporate Directory.
  3. Press the Select button.
  4. Use the arrow pad to highlight First Name: or Last Name:.
  5. Enter a first name or last name (or both) in the appropriate fields.
    • Press the number pad key that corresponds to the first letter of the name.
    • This brings up a mini-menu that contains each letter in the key you pressed. Quickly press the key again to select a different letter.
    • Pausing causes your phone to accept the selected letter.
    • Press the << button to backspace if you make a mistake.
    • You can search for partial names, as well as complete names.
  6. Press the Search button.
    • Searching returns a list of names that match the partial or complete name you entered. If the person has a phone number on record, it is displayed underneath the person’s name.
  7. When you are done, press the Exit button.