University Computer Help Desk

Adding and removing email members on an email alias

To add an email member to an email alias, you must request permission.

Before You Begin

It is occasionally necessary to add an "email member" to an email alias. An email member is a non-ULID email address, such as an email alias or a non-ilstu email address. This differs from a regular "member" which is added to an email alias using the person's ULID.

By default, you cannot add email members to an email alias. If you need the ability to add email members to your email alias, you must contact the University Computer Help Desk to request these privileges. You must be an owner or trustee of an email alias to request these privileges.

Request Email Member Privileges

To request the ability to add email members to your email alias, do one of the following:

  • Call the University Computer Help Desk at 309-438-4357.
  • Send an email to helpdesk@ilstu.edu FROM your @ilstu.edu address.

Be sure to include the following information:

  • Include the name of the email alias.
  • Include your name and ULID and that you need authorization to add email members to your email alias.
  • Explain why you need the authorization to add email members to your email alias.

The Help Desk will create an Incident for your request and send it to CISS SYSTEMS. The system administrators will make the necessary changes and will then notify you that you are able to add email members for the email alias.

Adding Email Members

After you have been granted privileges to add email members, you can do so by doing the following:

  1. Go to https://helpdesk.illinoisstate.edu/tools/aliasmanagement/.
  2. Click Email Alias Management.
  3. Log in with your ULID and password.
  4. A list of email aliases for which you are a member, owner, or trustee is displayed.
  5. Click the name of the email alias to which you would like to add an email member.
  6. Click the green box to the left of the Add button above Members. This toggles the icon to display a white envelope instead of a person with a blue shirt.
  7. Enter an email address in the box above Members. 
  8. Click Add.
    • To remove an email member from your email alias, click the red X to the right of the email address it will be removed from your email alias.

Only non-ULID email addresses should be added as email members. If you are adding a ULID email address to the list of members for your email alias, make sure you add the ULID as a member rather than adding the email address as email member.