University Computer Help Desk

Overview of VPN

Illinois State University provides several options for connecting to campus through VPN.

Before You Begin

When you are off campus, you must establish a VPN connection before you can access restricted, electronic resources at Illinois State University, such as:

  • Map network drives to Datastore (or any other campus server)
  • Check and send email using a client like Thunderbird or Outlook

Illinois State offers several options for connecting through VPN.

Cisco VPN Client

The Cisco VPN client is a stand-alone application used to establish a VPN connection with the campus network. To use the Cisco VPN client, you must download and install it on your computer. After it's installed, launch the Cisco VPN client and log in. You may then access restricted resources that require a VPN connection.

VPN Profile

As an alternative to using a traditional VPN client, the Help Desk offers a VPN profile for certain operating systems. A VPN profile integrates into the operating system on your computer or device, but otherwise works the same as the Cisco VPN client.

Timeout Period

Cisco VPN client has an unlimited timeout period.

WebVPN

WebVPN offers a web-based method of providing a VPN connection. To use WebVPN, go to https://webvpn.ilstu.edu and log in. After logging in, you can access some restricted resources using the tools on the WebVPN web page. To establish a VPN connection for your entire computer, use the Juniper Network Connect VPN client.

Juniper Network Connect VPN Client

WebVPN includes a feature called Network Connect which provides the same kind of VPN connection as the Cisco VPN client. After logging in to the WebVPN website, click the "Start" button next to "Network Connect" to install and launch the Juniper Network Connect VPN client. After it is installed, you can launch the Juniper Network Connect client without visiting the WebVPN website.

Configure Email Client with MailVPN Settings

You can configure your email client to use MailVPN settings, which allows you to check and send email without the need for an independent VPN connection. This is handy for people who check email from off campus using a client like Thunderbird or Outlook. Email clients configured with MailVPN settings utilize the WebVPN server on campus (though you can still use Cisco VPN client or Network Connect in WebVPN to create a system-wide VPN connection if necessary).

Timeout Periods

WebVPN has two timeout periods.

  • Idle Timeout: WebVPN will timeout and disconnect after you've been idle for three hours.
  • Total Timeout: WebVPN will timeout and disconnect after a total of six hours.

After WebVPN timeouts and disconnects, you may immediately reconnect.

What's the difference? Which is better?

Regardless of the method you choose, connecting through VPN at Illinois State gives access to the same restricted resources.

If you plan to use email from off campus, we recommend configuring your email client or device to use MailVPN settings. If you want a simple method of connecting to network shares, many people like the WebVPN website.

As for the Cisco VPN client versus the Juniper Network Connect VPN client, the only important difference is that they have different the timeout periods. Other than that, they function the same.

Ultimately, the decision to use one option over another is a personal choice.