Overview of Exchange at Illinois State University
Exchange 2010 is an email and calendar service available at Illinois State University. Use the calendar in Exchange to manage your appointments, meetings, and other events.
Exchange Calendar and Email
Microsoft Exchange is an email and calendar system used at Illinois State University. Some people use Exchange for just the calendar, while others use Exchange for both calendar and email.
Your department may require you to use one option or the other. Consult with your department's technical support staff to help you determine which option is best for you.
Exchange Calendar Only
If you choose the Exchange Calendar Only option, you will access Exchange for your calendar only. You can use Outlook, iCal, or Outlook Web App (OWA) to access your Exchange calendar on your desktop. You can also access your Exchange calendar using a mobile device, like an iPhone. A complete list of supported clients and devices is shown below.
Full Exchange
If you choose this Full Exchange option, you will use Exchange for both calendar and email. You can use Outlook on Windows or Mac to access Exchange. Mac Mail, iCal, and Address Book can also be used together to access your Exchange email, calendar, and contacts, respectively. You can also access your Exchange calendar and email through Outlook Web App (OWA) or using a mobile device, like an iPhone. A complete list of supported clients and devices is shown below.
Your Exchange Account
Exchange is available to faculty and staff. Student workers employed by the University may also have access to Exchange calendar as a job requirement.
Before you can access your Exchange calendar, you must have an Exchange account. If you do not yet have access to Exchange, you can request an Exchange account using the Support & Requests section of the Help Desk website.
Supported Exchange Clients
The following Exchange clients are supported by the University Computer Help Desk. Please contact your department for details on which clients are available in your area.
- Outlook 2007 for Windows
- Outlook 2010 for Windows
- Outlook 2011 for Mac OS X
- Mail, iCal, Address Book for Mac OS X
- Outlook Web App (OWA)
- Outlook Web App Light
- iPhone, iPod touch, iPad
- Android 2.1 and higher
- BlackBerry
- Windows Phone 7
Outlook Web App (OWA)
Outlook Web App (OWA) is available at https://owa.illinoisstate.edu/ and offers the same core features as are available in Outlook, including mail, calendar, contacts, tasks, shared calendars, vacation automatic replies, safe sender lists, checking your Exchange quota, and more.
OWA is feature-rich, robust, and accessible through all modern browsers, including Internet Explorer, Firefox, and Safari on both Windows and Mac OS X. You may want to consider using OWA as your primary way of accessing Exchange.
No Longer Supported
The Help Desk no longer supports the following clients:
- Entourage 2004
- Entourage 2008
- Outlook 2003
If you are using Entourage 2004, Entourage 2008, or Outlook 2003, you should make plans to switch to another client. You might consider using OWA as your primary way of accessing your Exchange calendar and email.