University Computer Help Desk

Your ULID Account

As long as you are an active member of Illinois State University, you retain access to your ULID account. Students have active ULID accounts as long as they continue to register for classes. Faculty and staff retain their ULID accounts as long as they are employed by the University. You lose access to your ULID account when you leave the University. You get to keep your ULID account for a short grace period after leaving the University.

• 1182: How long do I keep my ULID account after leaving the University?

Request a ULID Account Extension

If you need to keep your ULID account longer than the grace period allows, you may request an account extension. You can request an extension up to 30 days prior to your account's expiration date.

To request a ULID account extension, do the following:

1. Go to http://helpdesk.illinoisstate.edu/.
2. Click Account Management.
   • If you are not already logged in, click log in to manage your account and sign in to CentralLogin.
3. Click ULID Account Extension.
   • You are only eligible to request an extension up to 30 days prior to your account expiration date.
4. Complete the form.
   • Select the length of time for which you would like to extend the account.
   • Provide a reason for needing an account extension.
5. Click Submit Request.

An Incident will be created for your request and will be sent to the system administrators in CISS SYSTEMS. When your request has been approved or denied, you will receive an "Incident Closed" email that will serve as the notification for the completion of your request.