University Computer Help Desk

Setting up automatic callback on your Ericsson digital phone

You can set your Ericsson digital phone to automatically call back campus phone numbers that are busy or do not answer. This is only available for campus numbers.

To set up automatic callback, do the following:

  1. When you dial a campus phone number that is busy or does not answer, press 6.
  2. Listen for the confirmation tone and hang up. If you don’t hear a confirmation tone, the phone number you dialed does not allow automatic callback.
  3. When the called number is no longer busy, your phone will begin ringing with a distinct, interrupted fast ring, which sounds different than your normal ring.
  4. You must pick up the handset before the ringing stops (eight seconds), and you will automatically be connected with the callback number you specified in Step 1.
  5. To cancel automatic callback before the number becomes available, press #6# and hang up.