University Computer Help Desk

Searching the directory on the Cisco Unified CM User Options website

The directory on the Cisco Unified CM User Options website is a directory of students, faculty, staff, and retirees at Illinois State University.

Before you begin

Like the corporate directory accessible through your VoIP phone, the directory on the Cisco Unified CM User Options website contains only local phone numbers.

For faculty and staff records, this is usually an on-campus 438 phone number; for students living in the residence halls, this is usually a 436 phone number.

Some people do not have a local phone on record, so their entries do not contain phone numbers. Some people, especially students, have off-campus or long-distance “local” phone numbers.

Searching the directory

To search the directory, do the following:

  1. Log in to the Cisco Unified CM User Options website: http://voip.ilstu.edu/ (refer to 1039: Overview of Cisco Unified Communications).
  2. Click the User Options menu in the upper-left corner and select Directory.
  3. Click the drop-down menu where you see Last Name or begins with, and select an appropriate option.
  4. The first menu (where you see Last Name) allows you to choose which field to search.
  5. The second menu (where you see begins with) allows you to choose the criteria for your search.
  6. Type appropriate text in the search box.
  7. To further refine your search, click the plus sign (+) button. This creates another set of menus and another search box.
  8. When you are done defining the search, click the Find button.

Directory Search Tips:

  • Names are case insensitive.
  • Select User ID from the first drop-down menu to search by ULID.
  • The Ext column displays phone numbers for people who have a VOIP phone.
  • The LDAP Ext column displays phone numbers for people who have regular, digital phone.
  • Read the drop-down menus and the search box altogether. For example, First Name is exactly Reggie will return a list of entries that contain the first name, “Reggie.”
  • Multiple search lines are joined together with an implicit AND operator. For example, by clicking the plus sign (+) to add a second search line, you can search for the First Name is exactly Reggie AND Last Name is exactly Redbird.