University Computer Help Desk

How to use call forwarding on your VoIP phone

You can set up call forwarding to send your calls to another on-campus phone number.

Turning on call forwarding

To turn on call forwarding for your phone, do the following:

  1. Press the CFwdAll button.
  2. Enter the on-campus phone number to which you would like your calls forwarded.
    • Enter only the last five digits of the phone number.
    • You cannot forward your phone to a non-university phone number.
  3. After entering a phone number, your phone returns to the main screen. An icon of a phone with a flashing arrow appears in the upper-right corner of your display to indicate that call forwarding is turned on.

Turning off call forwarding

To turn off call forwarding for your phone, do the following:

  1. Press the CFwdAll button.
  2. Your phone will flash to the call forwarding screen and the return to the main screen. Call forwarding is now turned off.