University Computer Help Desk

Transferring a call on your VoIP phone

You can transfer a call you received to a third party number on your VoIP phone.

To transfer a call to a third party phone number, do the following:

  1. While you are on a call, press the Transfer button.
    • This places the call on hold.
  2. Enter the third party’s phone number.
    • As a courtesy, wait until the third party has answered so you can explain who you will be transferring and the nature of the call.
  3. Press the Transfer button.
  4. After transferring the call, hang up.