Technology Support Center

Administrative Technologies

Downloads

Adobe Acrobat Reader

Use Adobe Acrobat Reader to read PDF files. PDF is a popular file format for electronic documents.

AIMFix

AIMFix is an anti-virus tool that can find and remove viruses that spread through AOL Instant Messenger (AIM).

CCleaner

CCleaner scans temporary folders and the registry for unwanted items. It can also prevent unwanted programs from running when Windows starts up.

Cisco Jabber

Cisco Jabber is a messaging application for faculty and staff who are licensed for its use with the campus unified communications initiative.

Cisco VPN Client

When you're off campus, use the Cisco VPN Client to access restricted services like network shares.

Cisco VPN Client Registry Fix

Import this registry key on Windows 8 to resolve Error 442 when attempting to connect with Cisco VPN client.

ClamXav

Scan with ClamXav your computer to find and remove viruses on Mac OS X.

Cyberduck

Cyberduck is an open source SFTP (SSH Secure File Transfer) and FTP client for Mac OS X.

Entrust Certificates for ISU Wireless

The campus wireless networks, "isunet" and "isu-resnet," require SSL certificates issued by Entrust.net.

Exchange Calendar Only Rule

Download and import this rule into Outlook if you use the Exchange Calendar Only option.

Exchange Profile

Install the Exchange profile to configure your device for Exchange at Illinois State University.

FileZilla

FileZilla is an open source SFTP (SSH Secure File Transfer) and FTP client for Windows and Mac OS X.

Firefox

This popular web browser supports tabbed browsing, integrated searching, pop-up blocking, and automatic updates.

Lab Utilities

This software is to be installed on computers in campus comptuer labs. It contains the Log Off utility, the iSaver screen saver, and the Map Network Drives utility.

MailVPN Email Profile

Install the MailVPN email profile to configure your device for access to the campus mail server at Illinois State University.

Malwarebytes Anti-Malware

Remove malware from your computer using Malwarebytes Anti-Malware.

Map Network Drive Utility

Use the Map Network Drive Utility to access shared folders on campus servers, like your personal share on Datastore.

Map Network Drives - Windows Vista/7 Fix

Download and run this registry update for Windows Vista and Windows 7 so it can connect to Samba shares.

McAfee Site Advisor

This browser plugin for Firefox and Internet Explorer protects you from dangerous and suspicious websites.

McAfee VirusScan/Virex Uninstaller for Mac

Use this uninstaller to remove McAfee VirusScan and McAfee Virex from Mac OS X.

Microsoft Security Essentials

Scan your computer to find and remove viruses. Security Essentials proactively protects your computer by scanning files you download and open.

QWS3270 Secure

Used by mainframe operators, advisers, and ITK majors, this secure 3270 client is used to access the mainframe.

Respondus LockDown Browser

The Respondus LockDown Browser is required for some ReggieNet quizzes.

ShareMount Utility

Use the ShareMount Utility to access shared folders on campus servers, like your personal share on Datastore.

SimpLDAP

Use SimpLDAP, a Java-based LDAP client, to search for people affiliated with Illinois State University.

SimpleHelp

Use SimpleHelp to allow the Help Desk to remotely access your computer for purposes of providing technical support.

SmitFraudFix

Use SmitFraudFix to scan for and remove desktop hijack malware.

SPSS Patch

Install these patches to update SPSS.

Spybot

Remove spyware from your computer with Spybot.

TDSSKiller

TDSSKiller is a tool created by Kaspersky Lab to remove specific types of malware that block the use of other malware removal tools and/or Windows processes.

TechAlerts Desktop Gadget/Widget

The Tech Alerts desktop gadget/widget keeps you up-to-date with technology alerts that are currently affecting campus.

Thunderbird

This full-featured email client offers excellent spam filtering, quick message search, and customizable views.

tn3270

Used by mainframe operators, advisors, and ITK majors, this secure 3270 client is used to access the mainframe.

uPrint Pharos

The Pharos uPrint software allows mobile users to send print jobs to uPrint printers around campus.

VPN Profile

Install the VPN profile for your operating system or device to access restricted resources at Illinois State University.