Technology Support Center

Contact the Support Center

Phone Support Hours

7 days a week — 24 hours a day

Office Hours

Monday - Friday — 8AM - 6PM

Saturday - Sunday — 12PM - 3PM

The Support Center is closed on all University holidays and closures.

Follow the Support Center

Like us on Facebook

Follow Tech Alerts on Twitter

Check-in on Foursquare

About the Support Center

The Technology Support Center is dedicated to assisting students, faculty, and staff at Illinois State University. We focus on supporting personally-owned devices, like computers and phones. Our relationship with departmental support units enables us to help faculty and staff with university-owned computers and devices too.

The Support Center supports:

  • Windows and Mac
  • My Illinois State, Email, and Exchange
  • Passwords and other ULID services
  • Datastore and other network drives
  • Wireless and VPN
  • Microsoft Security Essentials & ClamXav
  • Microsoft Office
  • uPrint Pharos mobile printing
  • ReggieNet & Blackboard
  • Service Desk Express (Magic)

Call, email, or stop by our office. We also partner with ResNet and TechZone to provide hands-on support at the TechZone Service Center.