7 days a week — 7:30AM - Midnight
Monday - Friday — 8AM - 6PM
Saturday - Sunday — 12PM - 3PM
The Help Desk is closed on all University holidays and closures.
The University Computer Help Desk is dedicated to assisting students, faculty, and staff at Illinois State University. We focus on supporting personally-owned devices, like computers and phones. Our relationship with departmental support units enables us to help faculty and staff with university-owned computers and devices too.
The Help Desk supports:
Call, email, or stop by our office. We also partner with ResNet and TechZone to provide hands-on support at the TechZone Service Center.
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